Director of Peer Delivered Services (EVOLVE) (2024)

The Department Director oversees the coordination and administration of all aspects of the specifically assigned EVOLVE direct peer support program(s) including planning, developing, organizing, staffing, leading, and guiding program activities in line with the core values and principles of peer support and the mission and values of Mental Health & Addiction Association of Oregon.

The Department Director performs a wide range of duties including some or all of the following:

Plan/develop the program in collaboration with MHAAO Executive Director and relevant Community Partners

Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization.
Develop new initiatives to support the strategic direction of the
Develop and implement long-term goals and objectives to achieve the successful outcome of the program(s)
Develop an annual budget and operating plan to support the program(s)
Develop and/or utilize program evaluation framework to assess the strengths of the program and to identify areas for improvement.
Develop funding proposals for the program to ensure the continuous delivery of
Collaborate with contractors/funders regarding program

Organize the program in collaboration with MHAAO Human Resources Dept. and relevant team members and community partners.

Contribute to revision of agency and/or program policies and
Ensure that program activities operate within the policies and procedures of the
Ensure that program activities adhere to all relevant legislation, contractual, and professional standards.
Develop forms and records to document program
Oversee the collection and maintenance of records regarding the services provided for statistical purposes according to the confidentiality/privacy policy of the organization.

Staff the program in collaboration with MHAAO Human Resources Dept. and program manager(s).

Recruit, interview and select well-qualified program staff in accordance with established MHAAO hiring policies.
In collaboration with administration, implement the human resources policies, procedures, and practices of the organization.
Establish and implement a supervision process for all program
Engage volunteers for appropriate program activities using established volunteer management practices as applicable.
Collaborate with the administrative department to ensure that new program staff receive an appropriate orientation to the organization and its programs.

Lead the program

Ensure all new staff members receive orientation and appropriate training in accordance with organizational standards.
Ensure that all staff members receive and/or have access to ongoing training and professional development opportunities.
Supervise program staff by providing direction, input, and
Communicate with stakeholders to gain community support for the program and to solicit input to improve the program.
Liaise with other Directors to ensure effective and efficient program
Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.
Engage in interdepartmental collaboration with others.

Guide the program in collaboration with MHAAO People & Culture Dept., Fiscal Department, relevant team members and community partners.

Write reports on the program(s) for management and for
Communicate with funders as outlined in funding
Ensure that the program(s) operates within the approved
Monitor and approve all budgeted program
Monitor cash flow projections in collaboration with the accountant and Chief of Staff and report actual cash flow and variance to the Board of Directors on a monthly basis.
Manage all project funds according to established accounting policies and
Ensure financial reports and supporting documentation for funders are prepared as outlined in funding agreements.
Provide the required information to have invoices generated and submitted to funders according to the established timelines.
Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.
Monitor the program activities on a regular basis and conduct an evaluation according to the program evaluation framework and timelines.

Expectations: MHAAO strives to honor cultural and spiritual diversity in the communities we serve as well as honoring Voice and Choice through trauma-informed practices. Being committed to Social Justice means being committed to constantly assessing our organizational values and the extent to which we are modeling or falling short of them. It also means listening to feedback from our stakeholders and others who have interacted with our organization and taking the time to understand and reflect on those interactions. This commitment is extended from the organization, as well as each employee of MHAAO.

Qualities:

Possess an absolute belief in every person’s ability to learn, grow and
Value a person’s right to make their own
Value people as the “experts” in their own lives
Possess insight pertaining to personal biases and worldview and how they may interfere with effectively working with individuals representing a variety of cultural, ethnic, language and life experiences.
Seek to gain personal knowledge and growth opportunities to advance MHAAO’s commitment to social justice and our equity, diversity and inclusion initiatives.

Licensure/Certification: Oregon Health Authority (OHA) Peer Support Specialist (PSS/PWS) certification and/or MHACBO Certified Recovery Mentor (CRM) certification is required but may be applied for within 1 month of hire. This position requires at least 2 years of addiction recovery.

The Department Director should demonstrate competence in some or all of the following:

Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the Be mindful to represent the common good of the organization as a whole.
Communicate Effectively: Speak, listen, and write in a clear, thorough, respectful, and timely manner using appropriate and effective communication tools and
Creativity/Innovation: Develop new and unique ways to improve operations of the program and to create new opportunities.
Focus on Stakeholder Needs: Anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within the organizational parameters.
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational
Lead: Positively influence others to achieve results that are in the best interest of the organization.
Make Decisions: Assess situations to determine the importance, urgency, and risks, and make clear decisions which are timely and in the best interests of the
Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
Solve Problems: Assess problem situations to identify causes, gather, and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.