Xactimate: Property Claims Estimating Software (2024)

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Property Claims Management

Streamline your claims process and generate precise, professional estimates for restoration jobs of all types. With comprehensive and flexible features, Xactimate® makes estimating property claims more efficient.

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Remove the roadblocks in your estimating process

Inconsistent pricing data, inflexible platforms, and compliance with estimating guidelines can create roadblocks in estimating property repairs. This can disrupt workflows, cause delays, and ultimately diminish customer satisfaction.

Insurance claims estimating software for any restoration job

With streamlined estimation and reporting capabilities, you can foster trust and deliver the exceptional service your customers expect.

Create estimates quickly

Provide your team with the ability to generate precise, detailed, and professional-looking estimates with sketches and reliable project costs.

Estimate where and when you need to

Xactimate's cloud-based platform enables insurers to conduct property surveys and create estimates from anywhere, anytime, using their mobile devices or desktops. This flexibility streamlines workflows and reduces downtime.

Achieve greater estimate compliance

Built-in validation features ensure that estimates are accurate and compliant with industry standards, reducing errors and disputes and accelerating settlements.

Sketch complicated structures effortlessly

Take measurements and add doors, stairs, and hallways using your mobile device to create a diagram with Sketch AR.

Access the most up-to-date and reliable local researched pricing

Get pricing for over 50,000 material and equipment items, updated quarterly for 32 different building trade rates and 9 counties.

Estimate Contents Losses with XactContents

Use XactContents to help contents claims adjusters and contents replacement providers give faster estimates for personal property claims.

Learn more about XactContents

Xactimate Training

Xactimate offers a variety of training options to fit your needs and schedule. You can receive personalised training at your office, attend a classroom training session, or participate in a virtual classroom training course.

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Features and capabilities

Xactimate: Property Claims Estimating Software (3)

Accurate and detailed property measurement

Xactimate's full property sketches with dimensions are essential for accurate estimating and efficient claims processing.

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Scalable for small and large claims

Xactimate's flexible design and powerful features make it suitable for handling claims of all sizes, from minor repairs to major disasters.

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Multimedia support for complete documentation

Capture site notes, photos, and video/audio files to provide comprehensive documentation of claims, enabling accurate assessment and efficient resolution.

Join the Property Estimating solutions mailing list and be notified of exciting new product features and important product announcements.

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Do more with the Verisk ecosystem

Learn more about our full suite of claims solutions that provide compliance, fraud analysis, and further property claims tools.

Streamline and scheduling efficiency

Providing a distinctive on-demand field service platform that links you to your customers, service providers, and partners in real-time.

Learn more about Allyne

Contents tracking for pack out and pack back

Keep customers informed on the pack-out and pack-back process, and ensure thorough tracking of all items.

Learn about ContentsTrack

Save time and money with digital transformation

Gain real-time insights and improve customer satisfaction with this no-code platform that rapidly deploys digital engagement and workflow automation across the entire claims lifecycle.

Learn about Automated Insurance Solutions

End-to-end property insurance claims management

Deliver excellent customer service with this full-cycle claims management software solution for property claims.

Learn about XactAnalysis

Claims collaboration tools

Accelerate the claims cycle with the collaborative portal that helps streamline the claims process and elevates the policyholder experience.

Learn about ClaimXperience

Independently researched reconstruction pricing database

Verisk researches and reports on pricing data from a variety of sources to guarantee accurate prices for the restoration industry.

Learn about Pricing Data Services

Contact us to learn more

For product information or pricing our sales team is available Monday through Friday, 8 a.m. - 5 p.m. GMT (except Bank Holidays, Christmas Day and New Year’s Day).

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Sales:

+44207 680 4970 option 3

Xactimate: Property Claims Estimating Software (13)

For service or support:

Free live chat (via the eService Centre) is available 24/7 (except Bank Holidays, Christmas Day and New Year’s Day) to assist customers in real time.

Phone support is open 8:30 a.m. to 5 p.m. UK time, Monday – Friday.

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Support:

+44207 680 4970 option 1

Xactimate: Property Claims Estimating Software (2024)

FAQs

How accurate is Xactimate software? ›

Unless the insurance company claims adjusters account for this, their estimates are not going to be reflective of actual costs, and we will have a repeat of inaccurate Hurricane Michael estimates, with thousands of claims valuation disputes. Xactimate has finally issued a warning to users about its inaccurate pricing.

What software do claims adjusters use? ›

Adjusters and insurance companies all use Xactimate to help process property claims. Xactimate can help an adjuster to document property damage. By using the software, an adjuster can both sketch out property details, as well as create loss estimates.

Do insurance adjusters make mistakes? ›

Mistakes happen. The difference between the excellent adjuster and the so-so adjuster is the number of mistakes made. Claims management, supervisors, and managers also make errors in judgment or unwittingly commit an oversight.

How long does it take to do an Xactimate estimate? ›

Roofs and Siding Estimates: You will typically receive your Xactimate estimate as a PDF attachment by return email usually within 1-2 days, except Sundays and holidays. There are times, however, when an order can take longer due to volume. All estimates are written from scratch by seasoned professionals.

What insurance companies use Xactimate? ›

Xactimate is a construction pricing software/database that most major insurance companies use to write up claims. Chances are very great your claim was written on this software. State Farm, Allstate, Liberty Mutual, Safeco, USAA, all use this software.

Do contractors use Xactimate? ›

Use of Xactimate for Contractors. Xactimate has emerged as a widely used computer software system for estimating construction costs in the insurance industry. Insurance adjusters heavily rely on this software to calculate building damage repair expenses and generate loss estimates and claim settlement offers.

What is the best app for insurance adjusters? ›

JustEZ is the last mile app for claims adjusters. We crafted JustEZ app to serve one purpose - help adjusters do more inspections. JustEZ app helps you to sync inspections from various carriers, schedule appointments, sync photos to cloud and write scoping reports.

How do I succeed a claims adjuster? ›

Self-discipline – essential for working independently. Project Management – the ability to work on multiple claims simultaneously. Computer Skills – proficiency in typing and using certain independent adjuster software programs. Excellent Organization – since sloppiness can lead to costly errors.

Are claims adjusters biased? ›

Dealing With Insurance Adjusters

The insurance adjuster has only the best interests of their client in mind and will perform their duties with a certain degree of bias. Some insurance adjusters may even go as far as to employ bad faith tricks to lower the potential payout the insurance company has to deliver.

Is property claims adjuster stressful? ›

Insurance claims adjusting is a high-stress job that can be mentally and emotionally draining. Claims adjusters often work long hours, handle difficult clients and situations, and have to manage multiple claims simultaneously. All of these factors can lead to stress and burnout.

What not to say to an insurance investigator? ›

Even if you feel you're at fault, wait for the official investigation to prove what actually happened. Don't say things like “I'm sorry” or “it was my fault.” Your injuries: Insurance adjusters may reach out to you in the hours after an accident and well before an accident investigation has made clear who was at fault.

How accurate is Xactimate? ›

Xactimate® estimates look impressive because they are well-organized, professional-looking and lengthy, but they are often inaccurate. A computer cannot replace the knowledge of a local, experienced construction professional as to the materials, time and labor costs associated with a job.

Is it hard to learn Xactimate? ›

If you're middle-aged or above (like me), mastering new, complex computer programs like Xactimate can feel completely overwhelming, like an impossible hurdle. The good news is that anyone can master Xactimate. I know because I've watched it happen. I've witnessed great success in some of my most unlikely students.

How much do Xactimate estimates cost? ›

We have a fee range from $110 to $165 an hour for everyone from old, established clients (lower fee) to brand new folks (coaching included in services). After the minimum service fee ($299), our estimate generation fee will not exceed 2% of the value of the estimate.

How does Xactimate determine pricing? ›

Xactimate is simply an estimating machine that breaks down the 10,000+ labor and materials associated with various types of claims into separate line items. Median market prices are used for each line item to streamline the process.

Why are accurate estimates so hard to create? ›

Making accurate software estimates is challenging partly because we often fall victim to the planning fallacy—the tendency to underestimate the time it takes to complete a task, even if we have done it before.

Who owns Xactimate software? ›

Xactware is owned by the insurance industry. Xactware is a subsidiary of Verisk Analytics. Verisk was formed to be the parent company of the Insurance Services Office (ISO) which is an organization of which the readers of this blog should be well aware.

What is the difference between Xactimate standard and professional? ›

Xactimate is offered two ways. With Xactimate Professional, you can use the product on all three platforms – desktop, online and mobile. With Xactimate Standard, your Xactware ID is available only on the platform you chose at signup.

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